Cookie Policy
Effective date: 2 November 2026
1. What cookies and browser storage are
Cookies are small text files a website stores in your browser. Local storage and session storage do the same job without being sent with every request. Outhentik uses mostly browser storage and only a few cookies. This policy lists every one.
It should be read alongside our Privacy Policy and Terms of Service.
2. The two categories
a) Essential
Needed to sign you in, to remember your cookie choice, and to keep the settings you pick yourself, such as language and light or dark mode. These are always on.
b) Analytics
Google Analytics, which tells us how the website is used. It is loaded only after you accept analytics, and it is never loaded on the Wall of Love, the website embed or a shared finding page.
3. Everything Outhentik stores in your browser
| Name | Where | Purpose | Category | Kept |
|---|---|---|---|---|
| sb-tqpeaymmkephunnkqovx-auth-token | Local storage | Keeps you signed in | Essential | Until you sign out |
| outhentik_consent | Local storage | Remembers your cookie choice | Essential | 365 days, then you are asked again |
| outhentik:lng | Local storage | Remembers the language you picked | Essential | Until you clear it |
| theme | Local storage | Remembers light or dark mode, if you pick one | Essential | Until you clear it |
| outhentik.sidebarCollapsed | Local storage | Remembers whether the dashboard sidebar is collapsed | Essential | Until you clear it |
| outhentik_tour_done | Local storage | Remembers that you have seen the dashboard tour | Essential | Until you clear it |
| outhentik:chat:v1 | Session storage | Keeps the support chat conversation while the tab is open | Essential | Until the tab is closed |
| outhentik:last-chunk-reload | Session storage | Stops the page reloading in a loop after an update | Essential | Until the tab is closed |
| _ga, _ga_<ID> | Cookies (Google Analytics) | Counts visits and pages viewed | Analytics, only if you accept | The cookie lasts up to 2 years in your browser; Google keeps the analytics data for 14 months |
4. Third parties your browser contacts
- Google Fonts: serves the fonts on every page, so Google receives your IP address and browser details. It sets no cookies.
- Paddle.js: Paddle's checkout script, loaded on every page so a plan can be bought from any page. Paddle may set its own cookies or storage, mainly when you open checkout, under Paddle's own cookie policy.
- Google Analytics: only after you accept analytics, and never on the Wall of Love, the embed or a shared finding page.
- jsDelivr: in the dashboard only, when a business user downloads a video that has to be converted. It delivers the video converter and sets no cookies.
- YouTube: plays the tutorial videos on the dashboard's How to Use page. The YouTube player stores data in your browser only after you press play on one of those videos, and nothing before.
The full list of providers is on our sub-processors page.
5. Managing your choice
- Cookie banner: on your first visit you can accept or decline analytics. You can change your choice at any time through "Cookie settings" in the footer. The Wall of Love, the embed and shared finding pages show no banner, because they load no analytics.
- Browser settings: most browsers let you view, delete and block cookies and storage. Blocking essential storage will sign you out and may stop parts of Outhentik working.
6. Changes to this policy
We may update this Cookie Policy when the cookies or storage we use change, or for legal reasons. When we make material changes, we will update the effective date at the top of this page and ask for your choice again where it is affected.
7. Contact us
For questions about our use of cookies, contact us at [email protected].